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Zak has been working for HLS for 5 years, he’s one of the originals!

He spends his days engaging with our client base to ensure the utmost satisfaction and to help support them day in and day out, making sure we have happy customers! He looks after our hoteliers in most capacities which can be anything from training sessions, bringing our customers up to speed with new releases and strategy sessions where he helps customers best use the features in place to increase the profits and efficiency.  He also has a hand in working with the product development team, bringing the suggestions from our clients to the forefront of our attention.

Zak really thrives in the diversity of his role and the ability to interact with customers on a day to day basis.

Zak’s spare time is mostly spent on his music.  Whether that be writing, recording or gigging, you’ll not find him far from instruments (or coffee for that matter).  When this isn’t the case, he likes to travel and see as much of the world as he can.