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The customer

Elmgrove is an 11 bedroom country house in the beautiful village of St.Florence, just a stones throw away from tourist hot spot Tenby, described by the owner as ‘a B&B with bells on’.

The High Level appeal

  • Channel manager to maximise availability without fear of double bookings
  • Ability to run special offers to increase direct bookings
  • Total control and visibility, through our reporting suite

What the customer said: 

‘Prior to High Level Software, we did not have a channel manager, so only used one OTA for fear of overbooking. Our old database was very slow and inflexible, so the new High Level Software package has been a revelation in terms of functionality and channel management – we’re now able to reach new guests on additional OTA’s and booking sites.

If you are a hotel or B&B looking at High Level I’d have no hesitation in recommending them. The system is easy to use and the training you get is thorough and understandable. You have the flexibility with this system to be in total control. Run special offers on your website (but not OTA’s), database management, channel management, fantastic reporting and a great support team for any questions. We’ve had the system in place for 6 months and could see the benefits straight away.’