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The customer

Rothay Manor is a 4 star 19 bedroom country house hotel, situated in Ambleside in the heart of the Lake District.  It is decorated in a contemporary yet classic way, with sumptuous furnishings and modern en-suite bathrooms.  It also has an incredible 3 rosette awarded fine dining restaurant.

The High Level appeal

  • Detailed reporting to maximise visibility
  • A straightforward system, simple to use but functionally rich
  • Great UK based customer support team on hand whenever you need them

What the customer said:

‘With our old system the reporting aspects and the creation of packages were a little limiting. We felt that we ‘out-grew’ it very quickly.

With High Level Software the reporting system is a lot more advanced and easier to use. In fact the whole system is very user-friendly. Changes can be made quickly, simply and packages can be created within just a few clicks. It’s easy to make bookings for both our reception staff and our guests.  It’s also very easy to manage pricing. It’s actually a joy to use, to know how simple it is to offer promotions and vouchers to our clients.

If you’re thinking about getting High Level Software definitely do it! Not only is it a very easy to use system, with intelligent reporting, but the High Level team are so helpful and friendly. No question is too stupid! and any queries are easily answered.’