Skip to main content

The customer

In spring 2018 we welcomed SA Brain to the High Level family. They are the largest brewer in Wales, boasting over 250 pubs and now have our software in all of their hotels and inns with rooms.

SA Brain are a customer of the wider Zonal family and this launch was the first mass roll-out of our software with the Zonal integration.

Our team executed a 17 property roll-out in 4 weeks, with all managers trained here at our offices and on-site training conducted for key members of staff. Everyone had a smooth go live day and the feedback on both product and service has been excellent.

The High Level appeal

  • Increased functionality and agile development process
  • Fully-responsive booking engine
  • Increased customer insight, connecting spending habits through EPOS, hotels and F&B

What the customer said:

“Once we met with High Level and had a chance to look at their system, switching was an easy decision. Their cloud platform offers impressive functionality and gives us the control we need to manage our entire estate. The switch-over was seamless; the support team at High Level are second to none. We have seen significant uplift in revenue, feedback from our operators has been universally positive and we are looking forward to a long and successful partnership”

Steve Hicks, Operations Director