UK-Based Customer Support

The team were fantastic getting us on board so quickly. It was a big change for us switching to a cloud-based PMS but the system is really straight forward and the training and support we’ve received is amazing. Our teams are loving the rate management, visibility and different strategies they can now implement to help drive direct bookings and save time.

In order for technology to be effective, it's important that you get staff buy-in. Luckily, High Level Software has many benefits for our team. Its modern design makes it easy to use, which in turn means minimal staff training and quicker roll-outs. This results in fewer mistakes being made at the front desk, which helps build our team's confidence whilst ensuring that our guests receive an enhanced experience when spending time with us.