Cloud-based hotel property management system
Our cloud-based PMS software connects you to hundreds of booking channels, integrates with fully PCI-compliant specialist payment gateways, has a mobile check-in / check-out option and runs all your front-desk operations quickly and effectively.
Our suite of products integrate with your hotel PMS, so you can give your customers the best possible experience, from in-room ordering, to table reservations. Our connected technology means you have all the data you need to make smart decisions and better understand your guests.
We understand that choosing the right PMS software provider can be daunting especially when looking to future proof your business. For this reason, our team is always on hand to answer any questions, simply request a callback and we will arrange a time that works for you … and call you back.Book a demo
Hotel Rate Management
Our hotel PMS software enables you to create and manage rates, packages and rate strategies, for any number of hotels. It includes rate-hurdles, occupancy-based pricing and deposit rules. What’s more, it can automate price increases and update all OTA’s to increase occupancy, RevPAR and ADR.
Analyse hotel trends, review rates and forward forecast, so you can plan and create new strategies to maximise your revenue and profit. Our hotel PMS system reports on all key metrics, across as many properties as you wish. Get total visibility of your estate, in real-time and centralised control from one place.
Automatically store 'tokens' for every card to enable one touch payment within your PMS. Easily charge deposits and take part and full payments whenever you choose. Our hotel PMS software fully integrates with PCI-compliant specialist payment gateways and as part of the UK’s largest hospitality software business, we are able to pass on exceptional rates.
Real-time channel manager
Our hotel PMS has a 2-way, real-time integration to over 200 booking channels. You can easily control inventory, rates and restrictions from one screen and all details, including guest and payment information, are delivered directly to your PMS. Start advertising all rooms, on all channels, all the time!
Allow your guests to check-in and out using their own smartphone or tablet. They can complete registration forms and even pay for their stay on their chosen device and it's all connected to your PMS. It not only provides peace of mind to your guests, but it also reinforces confidence that you are following social distancing guidelines.
What out customers are saying
Hear from other hoteliers to see why they chose and love our system:
We transferred our hotel accommodation provider to High Level Software at West Park about eighteen months ago during which time we have found the programme both user friendly and efficient in maximising sales. The programme provides some excellent training manuals which make it easy to train new team members and have a strong support team who are able to assist with any training gaps.
The integration with Zonal makes it easy to set up packages whereby food and beverage sales are offered within a hotel stay giving our sales team more opportunity to upsell. The flexible rate plan grid is simple to use and makes immediate changes to all channels when rates are amended on site.
Improvements are regularly carried out monthly by the team at High Level Software with updates distributed to each user ID. We look forward to maintaining a healthy relationship with our provider for many years to come.
The team were fantastic getting us on board so quickly. It was a big change for us switching to a cloud-based PMS but the system is really straight forward and the training and support we’ve received is amazing. Our teams are loving the rate management, visibility and different strategies they can now implement to help drive direct bookings and save time.
In order for technology to be effective, it's important that you get staff buy-in. Luckily, High Level Software has many benefits for our team. Its modern design makes it easy to use, which in turn means minimal staff training and quicker roll-outs. This results in fewer mistakes being made at the front desk, which helps build our team's confidence whilst ensuring that our guests receive an enhanced experience when spending time with us.