Contactless Hotel Check-in
Our contactless hotel check-in feature enables guests to check-in and out using their own smartphone, tablet or another device.
Fully integrated into your PMS, guests can sign their registration forms and even make payments on their device. Once payment is received, a confirmation email is generated and provides you with the opportunity to include any additional instructions for your guests.
It not only provides a modern and enjoyable guest experience but also reinforces the confidence that you are following social distancing guidelines.
Talk to us today about implementing a contactless guest experience and future proof your business against pandemics, staff shortages and increasing salaries.Contact us for more info
Eliminate front desk queues
Guarantee front desk, restaurant and bar queues are kept to a minimum so your guests’ stay becomes a safe and simple process. Our contactless hotel software enables you to follow social distancing guidelines so your guests feel confident in your processes and want to stay again.
Links to payment gateway
Our contactless hotel check-in feature links seamlessly with our PMS payment gateway to easily store credit card details against reservations. No matter the booking, it takes a deposit, pays the balance, or simply stores a credit card against the reservation.
It's a simple one-click check-out process and when there is a balance to pay, it provides an itemised breakdown and various payment options. Once complete, guests are sent an automated email including an electronic invoice where you can include instructions for guests to deposit keys.
Boost hotel revenue
Make it easy for guests to enjoy their stay with contactless room and table service ordered directly from their smartphone or tablet. Besides keeping guests and staff safe, you also improve food and beverage profitability, enhance operational efficiency and boost hotel revenue post lockdown.
Updates to your PMS
To satisfy track and trace, you can now save all guest information to your PMS. This presents new opportunities to send marketing and promotional messages to guests. As technology becomes an integral part of your guests’ experience, it helps you cut third-party booking costs, increase bookings and boost profitability.
What our customers are saying
Hear from other hoteliers to see why they chose and love our system:
The team were fantastic getting us on board so quickly. It was a big change for us switching to a cloud-based PMS but the system is really straight forward and the training and support we’ve received is amazing. Our teams are loving the rate management, visibility and different strategies they can now implement to help drive direct bookings and save time.
We are a 16 bedroomed hotel with a fine dining restaurant. When my wife and I bought Hammet at Castell Malgwyn we inherited software but found them unhelpful and expensive. We decided to change supplier and chose High Level Software because they promised – and have proved to be – accommodating and super-helpful, not just during the training but also when we encountered situations that were new to us. I have no hesitation in recommending High Level Software.
With High Level Software the whole system is very user-friendly. Changes can be made quickly, simply and packages can be created within just a few clicks. It’s easy to make bookings for both our reception staff and our guests. It’s also very easy to manage pricing, promotions and vouchers for our clients. If you’re thinking about getting High Level Software definitely do it! Not only is it a very easy to use system, with intelligent reporting, but the High Level team are so helpful and friendly.
In order for technology to be effective, it's important that you get staff buy-in. Luckily, High Level Software has many benefits for our team. Its modern design makes it easy to use, which in turn means minimal staff training and quicker roll-outs. This results in fewer mistakes being made at the front desk, which helps build our team's confidence whilst ensuring that our guests receive an enhanced experience when spending time with us.