I enjoyed speaking at Boutique Hotelier’s event earlier in the week and hearing the other lively discussions too. It’s always a pleasure to chat about the great things that are happening at High Level, Zonal & Airship and I hope we added some value, I’m already looking forward to next year’s event.
Topics discussed on the day included discussions around changing guest expectations, using data to improve the guest experience, and using your website to convert traffic into direct bookings. Panel discussions included:
- ‘Sleep Saviours: How to ensure your guests get a good night’s rest’ – sponsored by Silentnight
- ‘Conversion Champions: How to tell a story through your website and convert this into bookings’ – sponsored by Net Affinity and Trybe
- ‘Compliant, Not Creepy: How effective use of data can improve the guest experience’ – sponsored by High Level Software and Profitroom
- ‘Great Expectations: What modern guests require from a hotel room’ – sponsored by Airwave and Roomnet
Check out the highlights from the day courtesy of Pic PR.
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